2502, 2015

Telephone Preference Service: Companies face huge fines under new law

As part of a new government crackdown, penalties have been increased to up to £500,000 to companies making unsolicited calls to householders – Telephone Preference Service is alone not effective enough. Thankfully, Retell’s Sense TPS product provides a better solution.
On Wednesday, ministers will confirm a change to the law making it much easier to impose

1401, 2015

New Year, New Products

Retell are proud to announce its latest Product – Sense TPS. The TPS (Telephone Preference Service) is a central opt-out register where individuals can register their wish not to receive unsolicited sales and marketing telephone calls. If you have a valid account at TPS, Sense TPS enables you to synchronize your database, and prevent you making calls to

1212, 2014

Retell makes Waves with its latest Sense feature

Retell are proud to announce its newest feature of Sense – Analogue Radio Recording. Enabling recording of Audio from microphones, VHF and UHF frequencies. Sense Radio can be mixed with other Sense modules, including Analogue, IP or ISDN recording solutions. Visit the Call Recording page for further information as to how we can assist you with

512, 2014

Call Matching and Guarantees

In today’s world where customer service and technology is king are there any technology manufacturers providing solutions with a money back guarantee?

212, 2014

Black Friday and Cyber Monday 2014

Now Black Friday and Cyber Monday are over; Retell would like to remind you that we provide cost effective solutions throughout the year, ensuring that you never pay above the odds.



2011, 2014

Have you thought about how much your business could save by investing in a Retell Voice Recorder?

Find out how much you could save by resolving disputes more efficiently through recording calls using a Retell Call Recording system.

We have made a very conservative estimate of the time and cost involved in dealing with disputes, aborted deliveries and so on. Why not enter your own values into our ROI Calculator to see how

2110, 2014

Competition Winners from Convergence Summit South

Retell are pleased to announce the Winners of our recent competition at Convergence Summit South at Sandown Park Race Course. The winner of our Voice Firewall to prevent PABX hacking   is Darren Scott-Healey of Peach Telecom Ltd. Up for grabs was also two our New Smart Phone Recording Device and the lucky winners of these are

1002, 2014

Retell Launch Early Bird Support Service

Retell have launched our new Early Bird Support service for our early-rising customers. 
The service features guaranteed 1 hour response on support calls made between the hours of 7.30am to 8.30am.
More Details 
How much does it cost?
This is an enhanced service available tor customers with Diamond Support for £100 per month.

What are the availability times?
Leave a support

3101, 2013

If only these businesses had recorded their calls

The Financial Conduct Authority (FCA) has confirmed that Barclays, HSBC, Lloyds and RBS will start the full review of their sales of interest rate hedging products (IRHPs) to small businesses. In June last year, the FCA announced that it had found serious failings in the sale of IRHPs. Today’s announcement means that these banks have